Return and Refund Policy
- If there is any damage to the package, please reject the package during delivery, and ask the carrier to return the package to Nasilator.com. We will either refund the whole purchase order, or ship you another package and cover all the cost.
- If the shipping carrier confirms the package is lost before delivery, we will ship you another package and cover all the cost.
- If the customer decided to cancel the order after shipping, we will charge the shipping cost, the return shipping cost (if any), plus 15% of restocking fee. The remaining payment will be credited to customer credit cards or PayPal account.
- If an order is cancelled before the order is shipped, Respshop will refund full payment within 1 business day.